1.Course Purchases
Protoarron offers public speaking courses as described on our website. When you purchase a course, please review all course details carefully before completing the transaction. By purchasing, you confirm your acceptance of the course terms. All course fees are displayed clearly prior to payment.
2.Refund Requests
Refund requests can be submitted if the course has not been accessed or started. Requests must be sent to us in writing with proof of purchase. Refund approvals are evaluated on a case-by-case basis. Our team will review your request and provide a response within a reasonable time.
3.Non-Refundable Situations
Refunds are not available for courses that have been accessed or partially completed. This includes situations where participants decide to discontinue after starting the course. We encourage participants to assess course suitability before enrolling. Full details are provided on our website for your review.
4.Process for Refunds
Approved refunds will be processed through the same payment method used for the initial purchase. Processing times may vary depending on your financial institution. We aim to process approved refunds promptly and efficiently. For any questions about your refund, please contact us directly.
5.Course Cancellations by Protoarron
In the rare case that Protoarron must cancel a course, participants will receive a full refund. We will notify participants as soon as possible in such situations. Participants can choose to transfer their enrollment to another course instead of a refund. Our team will assist you in this process.
6.Amendments to This Policy
Protoarron may update this policy as needed to reflect changes in our services or processes. All updates will be posted on this page. We recommend reviewing our Return and Refund Policy periodically. This helps ensure you are informed about your rights and options.
7.Support and Assistance
Our team is available to assist you with any questions regarding your course or purchase. We encourage you to contact us if you need additional clarification. Our goal is to make your experience smooth and satisfactory. Clear communication is always our priority.
8.Contact Information
For any refund or course inquiries, please contact us at:
Address: 32 Chapel St, Thebarton SA 5031, Australia
Phone: +61882549547
Email: [email protected]